Last Updated: June 25, 2026
Privacy Policy
Spica Healthcare respects your privacy and is committed to protecting your personal data.
1. Introduction
Spica Healthcare ("we", "us", or "our") operates the website at spicahealthcare.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services.
By using the Site, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Site.
2. Information We Collect
Personal Information
We may collect personally identifiable information such as your name, email address, phone number, and any other details you voluntarily provide when you:
- Fill out a contact or appointment form
- Subscribe to our newsletter
- Communicate with us via email, phone, or WhatsApp
- Submit an inquiry through the Site
Automatically Collected Information
When you visit the Site, we may automatically collect certain information including your IP address, browser type, operating system, referring URLs, device information, and pages visited. This data helps us improve the Site and understand user behavior.
3. How We Use Your Information
We use the collected information for the following purposes:
- To respond to your inquiries, appointment requests, and other communications
- To provide, operate, and maintain the Site and our services
- To improve user experience and analyze Site usage
- To send administrative information, updates, and marketing communications (with your consent where required)
- To comply with legal obligations and protect our rights
4. Cookies and Tracking Technologies
We may use cookies and similar tracking technologies to enhance your experience on the Site. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. However, disabling cookies may affect the functionality of the Site.
5. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in operating the Site and conducting our business (e.g., hosting, analytics), under strict confidentiality agreements
- To comply with applicable law, legal process, or governmental request
- To protect the rights, property, or safety of Spica Healthcare, our patients, or others
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by applicable law. When no longer needed, your information will be securely deleted or anonymized.
8. Your Rights
Depending on applicable law, you may have the following rights regarding your personal information:
- The right to access, update, or delete your personal data
- The right to withdraw consent at any time
- The right to object to or restrict processing
- The right to data portability
- The right to lodge a complaint with a data protection authority
To exercise any of these rights, please contact us using the details provided below.
9. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
- Email: info@spicahealthcare.com
- Phone: +91 95013 73003 / +91 95406 48003
- Address: GT Rd, near Hanuman Chowk, opp. Zila Parishad, Malviya Nagar, Bathinda, Punjab 151001
12. Medical Records and Health Information
Any medical information, reports, or health data you share with us is treated with the highest level of confidentiality. All patient evaluations, medical advice, second opinions, and diagnostic staging recommendations are reviewed and overseen by our senior clinical oncology board. We comply with applicable data protection laws regarding the collection, storage, and sharing of health information.